Matthew Seeger will provide an overview of crisis communication in public health, including classifications of conditions of crisis, crisis types and stages of crisis. He will then speak about the anticipated release of an update to the Centers for Disease Control’s Crisis and Emergency Risk Communication (CERC2) training materials and programs. He will next review how social media are effecting risk communications, and offer practical advice on how organizations can engage in social media. Finally, he will highlight 10 best practices in risk communication that emerged from an expert panel process.
Matthew W. Seeger obtained his doctorate from Indiana University. He is currently dean of fine, performing, and communication arts at Wayne State University. His teaching and research concerns crisis and emergency risk communication, organizational responses to crisis and disaster, interagency coordination and informational needs, and crisis leadership. His work on communication and crisis management has appeared in the Journal of Health Communication Research, Journal of Business Communication, Management Communication Quarterly, Communication Yearbook, the Handbook of Public Relations, Public Relations Review, Communication Studies, the Southern Communication Journal, Journal of Business Ethics, the Journal of Applied Communication Research, Communication Research Reports and in several edited collections, books, and proceedings.
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