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Recently, there has been an increased demand by stakeholders (including funders, decision-makers and the public) for demonstrated accountability represented by measured results, readily available information, and evidence informed decision-making. This presentation will provide an overview of a program performance measurement system that was designed to address these needs. This system has been implemented at Hamilton Public Health Services across 35 programs, involving 250 staff.
The process for developing a performance measurement system consists of working collaboratively with teams, using an innovative phased approach including logic model & indicator development, indicator quality assessment & operationalization, pilot testing, and a process for reporting results and facilitating team discussions about implications. During this lecture participants will acquire knowledge and skills to develop and implement a program performance measurement system within their organization.
DISCLAIMER: The opinions expressed by speakers and moderators do not necessarily reflect the official policies or views of Public Health Ontario, nor does the mention of trade names, commercial practices, or organizations imply endorsement by Public Health Ontario.
Presenters: Carolyn Hureau and Katrina Moore
Carolyn Hureau has worked as a Program Evaluation Coordinator at Hamilton Public Health Services for the past four years. She completed her Bachelor of Health Science at the University of Western Ontario and her Masters of Science (kinesiology and health studies) at Queen’s University.
Katrina Moore is a Program Evaluation Coordinator with Hamilton Public Health Services. She completed her Bachelor of Arts at the University of Waterloo and her Masters of Arts in Applied Health Science at Brock University
Both Carolyn and Katrina have been instrumental in the design and implementation of the Performance Measurement and Indicator Development process across Hamilton Public Health Services since its initiation in 2012.
Public Health Ontario Grand Rounds are approved for continuing medical education from the Royal College of Physicians and Surgeons.
PHO Grand Rounds are also approved by Council of Professional Experience for professional development hours (PDHs) for members of the Canadian Institute of Public Health Inspectors (CIPHI).
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