Flooding combined with annual spring runoff has resulted in a higher-than-usual risk of contaminants in private well water.
Be sure to have your water tested at least weekly while flood and rain water levels are high to ensure your water does not contain the bacterial indicators of contamination. Until you have an acceptable test result, boil your water before consuming it in any way (including use in food preparation, brushing teeth, etc.) or use bottled water or water from a municipal supply if available. Find out how to submit a water sample.
Drinking Water Testing
This information is for people who own their own source of a private drinking water system that serves a single household, such as a well. If you are an owner or operator of a municipal drinking water system (O.Reg. 170/03), contact the Ministry of Environment and Climate Change. For small drinking water systems (O.Reg. 319/08), contact your local public health unit.
Public Health Ontario provides testing for E. coli and total coliforms for private drinking water system owners. For all other environmental testing, including testing for chemical contaminants, please consult with your local public health unit.
Your well water can affect the health of everyone who drinks it. Here are steps you can take to reduce the risk of consuming contaminated water:
Water sample drop-off is now available at our new location at the 17th Floor front reception at 661 University Avenue (Monday-Friday, 9:00am-4:00pm). Water samples can still be submitted in the main lobby of our previous location at 81 Resources Road (Monday-Friday, 8:00am-2:00pm) until further notice.
In-person report pick-up is no longer available at 81 Resources Road. In-person report pick-up is now located at the 17th Floor front-reception at 661 University Avenue (Monday-Friday, 9:00am-4:00pm). Please note a release form may be required.
Results are also available by mail or by telephone (1-877-723-3426 or TTY: 1-866-828-2238). Please see the “Get your drinking water test results” web page for more details.
For more information please contact the PHO Customer Service Centre at 416-235-6556 / toll-free 1-877-604-4567 or firstname.lastname@example.org.