Event Details

OEH Seminar: Getting the message right: Strengthening return-to-work communication in British Columbia’s health care sector

Effectively conveying return-to-work (RTW) messages to injured employees can play an important role in facilitating work reintegration and addressing avoidable disability days within large organizations. There is little evidence-based guidance regarding communication best practices for workplace stakeholders. Findings from a recent qualitative study conducted within two large British Columbia health authorities will be presented. The results provide insight into how information regarding RTW is delivered to injured workers, and its impact on RTW perceptions and behaviours. Strategies for effective communication that can be used by workplace stakeholders will be discussed.

Presenter(s): Dr. Arif Jetha

Dr. Arif Jetha is a scientist at the Institute for Work & Health and an assistant professor (status) at the University of Toronto’s Dalla Lana School of Public Health. Dr. Jetha’s research takes a systems perspective to examine the role of policy-level and organizational conditions in the prevention and management of work disability.  


The opinions expressed by speakers and moderators do not necessarily reflect the official policies or views of Public Health Ontario, nor does the mention of trade names, commercial practices, or organizations imply endorsement by Public Health Ontario.


The Occupational and Environmental Health Seminar Series is a self-approved group learning activity (Section 1) as defined by the Maintenance of Certification program of The Royal College of Physicians and Surgeons of Canada. The series is also approved by Council of Professional Experience for professional development hours (PDHs) for members of the Canadian Institute of Public Health Inspectors (CIPHI), and by the Canadian Registration Board of Occupational Hygienists (CRBOH) for Registration Maintenance (RM) points. For more information, please contact Elaina MacIntyre (elaina.macintyre@oahpp.ca).



Public Health Ontario is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations to participate in this event, please contact 647-260-7100 or events@oahpp.ca.

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Published 25 Nov 2019