
Test Results
Our laboratory works to provide test results in a timely manner through authorized health care professionals. To learn more about specific test information including samples submission instructions and turnaround times, please visit the test information page for the organism or disease.
Get Test Results
If you are an individual looking for your test results, please contact the location where you were tested or your health care provider. PHO does not provide test results directly to patients.
Qualified health care providers can receive test results in the following ways:
Auto Faxing
Test results will be faxed to the health care provider’s validated autofax number. To sign up for autofaxing, health care providers should call our Customer Service Centre at 416-235-6556 or toll free 1-877-604-4567.
Online
Laboratory test results are available to registered healthcare providers through the ONE Health Portal.
Mail
Health care providers that have not registered for autofax will receive test results by mail to the address provided on the submission form.
STAT and Critical Sample Testing
PHO's laboratory is committed to prioritizing testing to assist health-care providers in making swift patient care decisions in an urgent or emergency circumstance (“STAT”). STAT testing should only be requested when it directly affects patient care in an emergency medical circumstance.
STAT testing is available for specific test requests:
- malaria
- rapid tests for influenza outbreaks
- Suspicious Packages Bioterrorism RT PCR
- HIV and Hepatitis B surface antigen (HBsAG) needlestick (source only) or high risk patients presenting in labour who have not received prenatal care or for whom results of previous testing are not readily available
Consultation with a PHO Microbiologist will be required in circumstances where a test is not usually processed as a STAT.
Approval for after-hours testing may require some or all of the following information: patient symptoms, travel history, date of onset of symptoms, exposure history, outbreak status and vaccination status.
STAT samples must be shipped separately from routine specimens in a clearly marked package indicating ‘STAT’ and handled in accordance with the Canadian Biosafety Standards and shipped in accordance with the Transportation of Dangerous Goods Regulations. Failure to ship separately will delay testing.
Please notify us immediately when a STAT sample is sent by contacting our Customer Service Centre.
After-Hour Testing
Approval for after-hour testing may require some or all of the following information: patient symptoms, travel history, date of onset of symptoms, exposure history, outbreak status and vaccination status.
Results
Qualified health care providers: laboratory test results are available to registered healthcare providers through the eHealth Ontario Portal.
For patients: PHO's laboratory does not provide test results directly to patients. Contact your healthcare provider to obtain your laboratory test results.
Well Water Testing Results
Well water testing is available for the general public. To see how to submit samples and get results, visit our Well Water page.
Official Agency Water Testing Results
Qualified health care providers can receive test results in the following ways:
Auto Faxing
When your test results are available, we will fax them to the validated autofax number related to your account. To sign up for autofaxing, please call our Customer Service Centre at 416-235-6556 or toll free 1-877-604-4567.
Mail
Health care providers that have not registered for autofax will receive test results by mail to the address provided on the submission form.
STAT and Critical Sample Water Testing
PHO’s laboratory is committed to prioritizing testing to assist Official Agencies important decisions in an urgent or emergency circumstance (“STAT”). Contact the laboratory directly in the event that a public health emergency arises and sampling is required. When the laboratory is closed, please contact the PHOL Duty Officer at 416-605-3113.
Don’t have a MyPHO account? Register Now