Kit and Test Ordering Instructions

Consistent with O. Reg. 671/92 of the French Language Services Act, test ordering and instructions on this page is only available in English because it is scientific or technical in nature and is for use only by qualified health care providers and not by members of the public.

This page provides information on how to order kit and test supplies, as well as testing instructions for laboratory tests performed by Public Health Ontario (PHO). This information is for use by qualified health care providers only.

Ordering Supplies

To order testing supplies from PHO, complete the Requisition for Specimen Containers and Supplies and fax completed requisitions to your closest PHO laboratory.

Specimen containers and supplies are supplied to submitters exclusively for samples that are to be tested by PHO.

To order Coronavirus (COVID-19) Swab Kits or Personal Protective Equipment (PPE), please access the PPE Supply Portal.
 

Kit Instruction Sheets

The following kit instruction sheets provide instructions on how to properly collect, package and transport a sample for laboratory testing.

Test Ordering Instructions

The following test ordering instructions provide additional detailed information on how to order certain laboratory test performed at PHO. See the Test Information Index for a full lists of tests.

contact lab

Contact Laboratory Customer Service

Laboratory Services

customerservicecentre@oahpp.ca

contact lab

To order kits or for more information

phol.warehouse@oahpp.ca

Toll Free: 1-877-604-4567

Fax: 416-235-5753

Updated 22 Nov 2023