Public Health Ontario (PHO) is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and applicable regulations.

Under the AODA and applicable regulations, the following standards are applicable to PHO:

  • customer service 
  • general requirements           
  • information and communications
  • employment

To receive a copy of PHO’s  Accessibility multi-year plan in text or alternate format,  please contact Communications at 647-260-7100 or email

Visit our full Accessibility Multi-Year Plan for more information.

Updated 5 Feb 2020