Community Well-Being Survey

Who Can Participate?

• Individuals 18 years or older
• Individuals living in Toronto, Grey County or Bruce County

How to Join 

• Received a postcard in the mail? Great! It means your household was randomly selected to take part. Enter the passcode found on your postcard. Click here to start your survey
• Didn’t get a postcard? No problem! If you live in an eligible region, you can still participate. Click here to start your survey

The survey is quick, confidential, and your input will help shape programs that support healthier communities. The survey will remain open until February 27, 2026 .

Frequently Asked Questions

About

What is the purpose of this survey?

• The Community Well-Being Survey is designed to help us understand how childhood experiences affect health and well-being later in life. This information will help to guide and inform local public health units in creating programs and services that better meet the needs of your community.

Participate

How long will the survey take to complete?

• The survey takes about 20 minutes to complete. 

Can I participate without a postcard?

• Yes! Receiving a postcard is not required to join. If you live in one of the eligible regions (Toronto, Grey County or Bruce County) you’re welcome to take part even if you didn’t get a postcard in the mail. Simply click the link provided in the Participate tab to start the survey. It only takes 20 minutes to complete, and your input is important in helping us.

Why didn’t I receive a postcard?

• Not every household was selected to receive a postcard, so if you didn’t get one, that’s completely normal. The good news is that you can still take part as long as you live in one of the eligible regions (Toronto, Grey County or Bruce County). Simply click the survey link in the Participate tab to get started. Your feedback is important and will help us shape future programs.

I live outside the regions specified. Can I still participate?

• Thank you for your interest! Unfortunately, participation is currently limited to individuals living in the eligible regions. If you live outside these areas, you won’t be able to take part at this time. We truly appreciate your willingness to contribute. Keep an eye on this page for future opportunities, as the project may expand to include more regions.

Privacy

Will my responses remain private?

• Your responses are completely confidential. All data collected through the survey is stored securely and is only accessible to the PHO survey team for analysis. We do not share individual answers with any third parties, and results are reported in a way that ensures no one can be personally identified.

Are there any risks involved?

• The survey is designed to be low risk, but some questions may touch on sensitive topics that could cause discomfort for certain participants. If at any point you feel upset or need support, free mental health resources—such as 9-8-8: Suicide Crisis Helpline—will be provided during and after the survey. Your privacy and security are also a top priority. PHO follows strict privacy and data protection guidelines to ensure your information remains confidential and secure.

I have more questions – who can I talk to?

• If you have any questions or need more information about the survey, we’re here to help! You can reach out to the PHO survey team by email at PHOHealthSurvey@oahpp.ca.

Support Resources: Your Well-Being Matters to Us

Your well-being matters to us. If any of the survey questions make you feel uncomfortable or distressed, help is available. Below are free and confidential mental health resources you can access at any time during or after completing the survey:

Provincial Resources

• Call or text 9-8-8 (toll-free) if you are thinking about suicide, or worried about someone you know.
• Call or text 2-1-1 to help navigate the complex network of human services quickly and easily.
• Call 1-855-242-3310 (toll free) or connect online to talk to someone at the Hope for Wellness Helpline. This service is available to all Indigenous people across Canada.
• Connect with ConnexOntario: If you, or someone you care about are looking for addiction, mental health, or gambling treatment services information, you can call, email, text, or web chat 24/7 from anywhere in Ontario.
• Talk 4 Healing: Provides support and resources for Indigenous women, by Indigenous women, across Ontario 24 hours a day, 7 days a week. Call 1-855-554-4325 or text 1-855-554-4325.
• Visit Health811 online or call 8-1-1 to speak to a registered nurse.
• National Indian Residential Schools Crisis Line: This national service provides support to former Residential School students in crisis 24 hours a day, 7 days a week. Call 1-866-925-4419.
• Toronto Rape Crisis Centre/Multicultural Women Against Rape: Provides private and confidential crisis intervention and support services 24 hours a day, 7 days a week. Call 416-597-8808.

Resources Available in Toronto


• Call or text 2-1-1 to help navigate the complex network of human services quickly and easily with Toronto Community Crisis Service.
• Toronto Distress Centres: Call 416-408-4357.
• Community Crisis Line Scarborough and Rouge Hospital: 416-495-2891.
• 2 Spirited People of the First Nations.
• The Indigenous Mental Health Crisis Line: Call 416-363-2999.
• Gerstein Crisis Centre: Call 416-929-5200.
• TAIBU

Resources Available in Grey and Bruce counties

• CMHA Grey Bruce Central Intake line: Call 519-371-3642 ext. 3212.
• Brightshores Health System, Mental Health & Addictions: Call 519-376-3303.
• Grey Bruce Navigation Line: Call 1-844-806-3093.
• Southwest Ontario Aboriginal Health Access Centre Owen Sound Site: Call 519-376-5508.