Contact
Have questions about one of our products or services, or need support or advice for public health practice? Find out below how to contact us. For inquiries about public health issues or services in your community, contact your local public health unit.
Public Health Ontario
Head Office
661 University Avenue, Suite 1701
Toronto, ON, M5G 1M1
Tel.: 647-260-7100
Toll Free: 1-877-543-8931
communications@oahpp.ca
Laboratory Customer Service
Monday to Friday: 7:30 am to 7 pm
Saturday: 8 am to 3:45 pm
Tel.: 416-235-6556
Toll Free: 1-877-604-4567
Fax: 416-235-6552
COVID-19 Test Results
If you have questions about your results, or your results are not available online, please contact the location where you were tested or your health care provider. Results can take up to 4 days.
If you are having technical difficulties with the online portal, contact Ontario Health.
Connect
Website Issues
For all website inquiries, please fill out our Report Technical Issues Form.
Trouble logging in? Read our website Frequently Asked Questions.
Media Inquiries
For more information or to set up an interview, contact our media team Monday to Friday 9 a.m. to 5 p.m. ET.
Tel.: 647-260-7247
Regional IPAC Support Teams
View our Regional IPAC Support Team locations and contact information on our Regional IPAC contact page.
Online Learning
To learn about course offering, visit our Online Learning page.
For technical support, email lms@oahpp.ca.
Adapt PHO Materials
To request permission to adapt PHO materials, please fill out our request form.
For other inquiries such as logo requests, subscriptions to PHO publications, accessibility please contact communications@oahpp.ca.
Sheela Basrur Centre
To learn more about the Centre and training opportunities please visit the official SBC website.
Privacy
Learn more about protection personal health information at PHO on our Privacy page.
Additional Inquiries
For all other inquiries, please contact communications@oahpp.ca.
Medical or Health Information
For medical or health information, please contact your local health care provider or Telehealth Ontario at 1-866-797-0000.
For medical emergencies, immediately call your doctor or 911.
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