Have questions about one of our products or services, or need support or advice for public health practice? Find out below how to contact us. For inquiries about public health issues or services in your community, contact your local public health unit.

Public Health Ontario

Head Office
480 University Avenue, Suite 300
Toronto ON M5G 1V2
Tel.: 647-260-7100
Toll Free: 1-877-543-8931

Laboratory Services
Tel.: 416-235-6556
Toll Free: 1-877-604-4567


Website Issues

For all website inquiries, please fill out our Report Technical Issues Form.

Trouble logging in? Read our website Frequently Asked Questions.

Media Inquiries

For more information or to set up an interview, contact our media team Monday to Friday 9 a.m. to 5 p.m. ET.

Tel.: 647-260-7247

Laboratory Services

For laboratory testing, labstracts or requisitions, clinicians can contact our Customer Service Centre Monday to Friday 7:30 a.m. to 7 p.m. ET and Saturday 8 a.m. to 3:45 p.m. ET.

Tel.: 416-235-6556

Toll Free: 1-877-604-4567

Regional IPAC Support Teams

View our Regional IPAC Support Team locations and contact information on our Regional IPAC contact page.

Online Learning

To learn about course offering, visit our Online Learning page.

For technical support, email

Adapt PHO Materials

To request permission to adapt PHO materials, please fill out our request form.

To learn more about reproducing PHO materials, read our Terms of Use.

Sheela Basrur Centre

To learn more about the Centre and training opportunities please visit the official SBC website.


Learn more about protection personal health information at PHO on our Privacy page.

Additional Inquiries

For all other inquiries including: logo requests, subscribing to PHO publications, Accessibility for Ontarians with Disabilities Act, please contact communications.

Medical or Health Information

For medical or health information, please contact your local health care provider or Telehealth Ontario at 1-866-797-0000.

For medical emergencies, immediately call your doctor or 911.

Updated 20 Feb 2020